Key responsibilities:

• Performing high complexity testing according to established SOPs for molecular
  diagnostic techniques, including nucleic acid extraction, PCR, genotyping, and
  next generation sequencing.
• Correctly receiving, requisitioning, processing, and ensuring proper identification
  of specimens and chain of custody.
• Setting up, validating and performing maintenance checks on laboratory
  equipment and automation solutions.
• Managing laboratory supplies and inventory for smooth laboratory operations.
• Participating in reagent and assay quality control and validations.
• Participating in internal and external quality assurance programs.
• Troubleshooting assays and instruments as needed.
• Maintaining strict quality standards according to laboratory accreditation standards, e.g. CAP, CLIA, ISO.
• Preparing for internal/external audits as needed.

Key responsibilities:

• Monitoring clinical laboratory testing processes to ensure compliance with regulatory and state requirements.
• Maintaining accurate quality assurance and quality control records.
• Maintaining an internal audit schedule and conducting regular reviews/meetings to improve processes and quality controls.
• Organizing and hosting inspections by regulatory bodies as relevant.
• Assisting technical leads with instrument/test reviews, validations, and technical issues.
• Tracking the training and certification of employees to ensure the adequacy and competency of laboratory personnel.
• Continually staying updated on regulatory requirements and guiding laboratory personnel as relevant.

Key responsibilities:

• Developing a compelling marketing message and value proposition for our flagship liquid biopsy assay LiquidHALLMARK, focused on four distinct customers:  community oncologists, academia and KOLs, biopharma and market access.
• Partnering with the relevant stakeholders (e.g. medical affairs, product development, market access, field sales and compliance) to amplify our marketing message.
• Managing and coordinating external marketing vendor relationships and initiatives.
• Regularly assessing the market landscape and clinician needs to propose product opportunities, business cases and prioritize the product roadmap or product messaging.
• Creating and executing promotional materials, programs and plans that support uptake across all customer sectors.
• Understanding and championing the voice of the customer at every possible opportunity.
• Bringing strong customer insights and clinical knowledge to the product development and medical affairs teams to support product development.
• Identifying and managing relationships with advocacy partners, such as patient advocacy groups, advertising, medical communication, societies (e.g., ASCO, NCCN, CAP), and PR agencies.
• Organizing and contributing to customer advisory boards, opinion leader engagement, qualitative interviews, quantitative surveys and/or broad market research to develop and refine our marketing strategy. Initiatives could include speaker programs, competitive intelligence initiatives and conferences.

Key responsibilities:

• Selling oncology services and products within cancer centers and community oncologists.
• Establishing a business plan and developing opportunities to achieve/ exceed sales goals and revenue targets.
• Developing and maintaining relationships/ partnerships with KOLs, academic and community cancer centers, community oncology clinics and hospitals within designated region.
• Maintaining strong relationships and customer satisfaction for new and existing clients.
• Providing billing/ reimbursement support as relevant for patients, practices and hospital customers.
• Implementing laboratory services or other agreements as relevant.
• Providing meeting and tradeshow support as relevant.
• Providing regular updates of best practices, industry trends, competitive products and services, as well as highlighting reimbursement/ billing challenges.

Key responsibilities:

• Tracking the delivery of, receiving, and checking patient specimens against order forms.
• Accessioning specimens into the laboratory information management system (LIMS) to facilitate sample throughput.
• Performing specimen processing under the direct and constant supervision of a licensed CLS.
• Performing routine laboratory maintenance tasks such as instrument calibration and maintenance.
• Maintaining an adequate level of supplies for the laboratory, which includes tasks such as ordering, receiving, unpacking, documentation and labeling of consumables and reagents, and stocking work areas.
• Participating in quality control and quality assurance activities as relevant.
• Performing any other administrative tasks to facilitate smooth clinical operations.

Key responsibilities:

• Creating and conducting scientific and/or clinical presentations (e.g., webinar, conference, and/or exhibitions, etc.) on Lucence’s tests to our partners and customers with strong articulation of the medical and scientific value of our tests.
• Maintaining a strong level of knowledge and expertise on clinical developments in the oncology field through various ways such as literature searches and attendance at relevant conferences.
• Meeting customers such as oncologists and researchers alone/or with salesperson to explain our test details, technologies and clinical reports in technical and clinical contexts.
• Interpreting genomics alterations in appropriate clinical contexts to generate clinical reports and further developing rules for such interpretation.
• Identifying, establishing and maintaining collaborative relationships with investigators, institutions, key opinion leaders (KOLs) and all relevant stakeholders key to successful clinical trials.
• Ensuring that all scientific-medical communications are fair and balanced, based on appropriate scientific evidence and compliant with local regulatory norms and internal compliance rules.
• Evaluating scientific publications/clinical studies and integrating functional effects of genomics variants and their associated diseases using standard terminologies and established guidelines.
• Channeling feedback on key clinical and research issues and insights from industry leaders to internal departments to help shape company research, development and market plans.
• Participating in assigned activities, events or campaigns mobilizing multiple internal and external parties to achieve targeted objectives.

Key responsibilities:

• Establishing and developing new business opportunities with potential clients.
• Collaborating with the team to creatively reach more potential customers to increase Lucence’s recognition.
• Engaging existing and potential customers to solicit sales and maintaining good business relationships/partnerships.
• Assessing the sales and marketing techniques and monitoring their efficacy in achieving targeted sales.
• Design marketing collaterals and execute campaigns/events as needed, to promote Lucence test services and products.
• Develop highly engaging marketing content for publication on different marketing channels.
• Work closely with internal stakeholders such as the medical affairs team regarding the creation of in-house knowledge and educational training materials.
• Any other ad-hoc duties as assigned by the Director, Commercial (HK, Macau, Taiwan).

Key responsibilities:

• Monitoring clinical laboratory testing processes to ensure compliance with various regulatory requirements.
• Maintaining accurate quality assurance and quality control records.
• Maintaining an internal audit schedule and conducting regular reviews/meetings to improve processes and quality controls.
• Organizing and hosting inspections by regulatory bodies as relevant.
• Assisting technical leads with instrument/test reviews, validations, and technical issues.
• Tracking the training and certification of employees to ensure the adequacy and competency of laboratory personnel.
• Continually staying updated on regulatory requirements and guiding laboratory personnel as relevant.