Website Terms of Use

Website Terms of Use

These Terms of Use (“Terms“) and all applicable laws, statutes, and/or regulations (“Applicable Laws“) apply to your access and/or use of the website of Lucence Diagnostics Pte. Ltd. (with its  subsidiaries and affiliates, “Lucence,” “we,” or “us”) and our website at www.lucence.com (our “Site“).

  1. Acceptance

The information provided on our Site is for general information and educational purposes and is subject to these Terms. Lucence may revise these Terms from time to time by updating this posting, and you should review these Terms for updates as they will be legally binding on you whether or not we provide you with any other notice of such updates. We will indicate the effective date of the currently applicable Terms at the beginning of the posting.  Any use by you of our Site after such notice shall be deemed to constitute acceptance of such changes, revisions or modifications. Certain sections of our Site are intended for particular audiences including customers, prospective employees, members of the health care community and the general public. You are required to accept the Terms completely and, once accepted, they form a binding contract between you and us. If you do not accept these Terms completely, then you must not access, use, or continue to use our Site. Your access or use of our Site indicates your acceptance of these terms.  

  1. Disclaimer of Warranties and Limitation of Liability

All information is provided “AS IS.” Lucence makes no warranties or representations as to the accuracy of information presented on our Site or that it will meet your requirements, and disclaims all warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, and non-infringement to the full extent permitted by Applicable Laws. In addition, any information presented on our Site as of a particular date may only be accurate as of such date and Lucence disclaims any responsibility to update such information. Lucence shall not be held responsible for any action taken that is based on the information presented on our Site, and all users of our Site agree that all access and use of our Site, and any and all content presented on our Site, is at the user’s own risk. TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAWS, LUCENCE SHALL NOT BE HELD RESPONSIBLE FOR ANY ACTION TAKEN THAT IS BASED ON THE INFORMATION PRESENTED ON OUR SITE. LUCENCE EXPRESSLY DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF OUR SITE, EVEN IF LUCENCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO RELIANCE BY ANY PARTY ON ANY CONTENT OBTAINED THROUGH THE USE OF OUR SITE, THE INABILITY TO USE OUR WEBSITES, OR ANY ERRORS OF OMISSIONS IN THE CONTENT OF OUR SITE.  

  1. No Patient or Client Relationship; No Medical Advice

Our Site does not, and is not intended to, provide medical advice, nor does it provide instruction on the appropriate use of any Lucence product. Your use of our Site does not create a patient or client relationship between you and Lucence. The information presented on our Site should not be interpreted or construed in any way as a replacement or substitution for medical advice provided by your doctor or healthcare provider. You should not disregard, avoid or delay obtaining medical advice or treatment from your doctor or healthcare provider due to any information provided on our Site. Under no circumstances should you alter your existing medical treatment, medication regimen, or any other related healthcare activities based on any information provided on our Site. It is important that you discuss your treatment options and any questions that you may have with your doctor or healthcare provider. If you require urgent care, you should contact your local emergency services immediately. Our Site may contain information regarding research studies, clinical trials, and clinical treatments. This is informational only and does not constitute an endorsement of any kind by Lucence of the study, trial, or treatment. Lucence assumes no responsibility for informing users regarding any such studies, trials, and treatments and makes no guarantee as to the completeness or accuracy of such information. It is the responsibility of each user to request their doctor to contact the relevant investigators and pursue participation in a study, trial, or treatment.  

  1. News & Press Releases

Our Site may contain information, news, and/or press releases, the content of which is accurate or current only as of the date of the particular information, news, press release, or posting.  

  1. Modification

Lucence reserves the right, at any time, to modify, suspend, or discontinue our Site (in whole or in part) with or without notice to you. You agree that Lucence will not be liable to you or to any third party for any modification, suspension, or discontinuation of our Site or any part thereof.  

  1. No Support or Maintenance

You acknowledge and agree that Lucence will have no obligation to provide you with any support or maintenance in connection with our Site.  

  1. Intellectual Property: Copyrights & Trademarks

The Lucence company name and logo, and all product names, regardless of whether or not they appear in large print or with a trademark symbol, are trademarks of Lucence , its affiliates, related companies, or its licensors, unless otherwise noted. Use, reproduction, copying, or redistribution of these trademarks without the written permission of Lucence is prohibited. Neither these Terms (nor your access to our Site) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth below. Lucence and its suppliers, vendors and other agents reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.   The entire content of our Site, including any images, text graphics, videos, and other data, is protected by copyright. In consideration for your agreement to these Terms, Lucence grants you a personal, non-exclusive, non-transferable license to access and use our Site. You may download material from our Site only for personal, non-commercial use, and our Site may not be copied, distributed, downloaded, modified, reused, reposted, or otherwise exploited except as provided herein without the express written permission of Lucence. Lucence expressly prohibits use or misuse of these trademarks, copyrights, or other materials, except as permitted herein, and any such use or misuse may violate copyright law, trademark law, communications regulations and statutes, and other Applicable Laws.  

  1. Restrictions on Use

You agree not to: (i) sell, lease, license, or sublicense our Site or any of the content accessible through our Site; (ii) decompile, disassemble, or reverse engineer our Site, in whole or in part; (iii) write or develop any derivative work based upon our Site or anything else accessible through our Site; (iv) use our Site in violation of any Applicable Laws or these Terms; (v) use our Site for purposes of competitive analysis of our Site, the development of competing products or services, spamming or to promote or facilitate disruptive commercial messages or advertisements, or any other purpose that is to the commercial disadvantage of Lucence; (vi) retrieve, index, scrape, harvest, data mine, or otherwise systematically gather or store content of our Site; (vii) send or otherwise transmit to or through our Site or to us through email any unlawful, infringing, harmful, harassing, defamatory, threatening, obscene, offensive, hateful, or otherwise objectionable material of any kind, any material that can cause harm or delay to our Site or computers of any kind, and any unsolicited advertising, solicitation, or promotional materials; (viii) attempt to gain unauthorised access to any part of our Site or any server, computer, or database connected to our Site; (ix) use our Site in any way that may lead to the encouragement, procurement, or carrying out of any criminal activity; (x) use our Site to transmit any malware, spyware, viruses, worms, defects, Trojan horses, malicious, or harmful code or use any items of a destructive nature; or (xi) copy, reproduce, distribute, republish, download, display, post or transmit any part of our Site in any form or by any means, except as expressly stated herein. Unless otherwise indicated, any future release, update, or other addition to functionality of our Site shall be subject to these Terms. All copyright and other proprietary notices on our Site (or on any content displayed on our Site) must be retained on all copies thereof;  

  1. Access-Restricted Services

Access to password-protected and/or secure areas of the Site is limited to authorized users only and requires creation of an account. For example, healthcare professionals desiring to order tests or view test results through the Site are required to register and establish an account to use these features. You must provide complete and accurate information on your account and update such information as necessary. You are responsible for maintaining the confidentiality of your account and password information, and you agree not to share or transfer your account and/or password information. You agree to notify Lucence immediately of any unauthorized use of your account or any other breach of security of which you become aware. You further agree to accept responsibility for all activities that occur under your account or password. You agree not to use another’s account or password information at any time.  

  1. Worldwide Products and Services

 This Site may contain information on worldwide products and services, not all of which are available in every location. A reference to a product or service on this Site does not imply that such product or service is or will be available in your location. The products referred to on this Site may be subject to different regulatory requirements depending on the country of use. Consequently, visitors may be notified that certain sections of this Site are intended only for certain kinds of expert users or only for audiences in certain countries. You should not construe anything on this Site as a promotion or advertisement for any product or for the use of any product that is not authorized by the laws and regulations of your country of residence.  

  1. Privacy

Lucence respects the privacy of its Site users. Please read our Privacy Policy carefully for information relating to our collection, use, storage, and disclosure of your personal information. The Lucence Privacy Policy is incorporated by this reference into, and made a part of, these Terms.  

  1. Third Party Websites and Other Applications

Our Site may include hyperlinks to websites, plug-ins and applications maintained or controlled by other third parties. These hyperlinks are provided solely as a convenience to our users. Lucence disclaims any responsibility for and does not routinely screen, approve, review, or endorse the contents of or use of any of the products or services that may be offered through these websites, plug-ins and applications.  

  1. Severability

Each of the provisions of these Terms operates separately. If one or more provisions are held by a court of competent jurisdiction to be contrary to law, the remaining provisions of these Terms will remain in full force and effect. Without limiting the generality of the preceding sentence, if any remedy set forth in these Terms is determined to have failed of its essential purpose, then all other provisions of these Terms, including the limitation of liability and exclusion of damages shall remain in full force and effect.  

  1. Governing Law and Dispute Resolution

These Terms shall be governed by, and construed in accordance with, the laws of Singapore, without regard to any conflict-of-law principles. Any dispute among Lucence and you arising out of or in connection with these Terms shall be referred to and finally resolved by mutually binding confidential documents-only arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this Clause. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English. The procedural law of the arbitration shall be the laws of Singapore. Neither a party nor its representatives may disclose the existence, content or results of any arbitration without the prior written consent of both parties, save as required by law or to protect or pursue a legal right.  

  1. No Third Party Beneficiaries

Nothing contained in these Terms is meant or intended to confer any rights, remedies, or benefits upon any third party. Lucence may transfer its rights and obligations under the Terms to another organization. You may only transfer your rights or obligations under the Terms to another person if we agree to this in writing.  

  1. Indemnity

To the maximum extent permitted by Applicable Laws, you agree to indemnify, defend, and hold harmless Lucence, its officers, directors, employees, agents, trustees, subsidiaries, parent companies, and affiliates (the “Indemnitees”) from and against all third party complaints, charges, claims, losses, expenses, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) due to, arising out of, or relating in any way to: (1) your access to or use of, or inability to access or use, our Site; (2) your breach of these Terms, in each case unless caused by such Indemnitee’s misrepresentation, gross negligence, willful misconduct, or fraud; or (3) your violation of Applicable Laws. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defense. You agree not to settle any matter without the prior written consent of Lucence. Lucence will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.  

  1. Termination

These Terms are effective unless and until terminated by either you or Lucence . You may terminate the Terms at any time, provided that you discontinue any further use of our Site. We also may terminate the Terms, in our sole discretion, at any time and may do so immediately and without notice, and accordingly deny you access to our Site. Lucence will not have any liability whatsoever to you for any termination of your rights under these Terms.  

  1. Entire Terms

These Terms constitute the entire agreement between you and us regarding the use of our Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. Neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Lucence’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Lucence may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.  

Updated as of 11 November 2024